Kinetic Fitness offers a seven (7) day return policy. Products must be unused, in their original packaging, and accompanied by proof of purchase. Certain items, including clearance products, customized equipment, and gift cards, are not eligible for return. Please refer to our Refund and Return Policy for full details.

We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. All transactions are processed securely through encrypted payment gateways.

Orders may be modified or cancelled within twelve (12) hours of placement by contacting us at info@kineticfitness.online. Once processing has commenced, modifications or cancellations may not be possible.

Yes. Kinetic Fitness ships to multiple countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout. Customers are responsible for any customs duties, taxes, or fees imposed during or after shipping.

Orders are generally processed within one to two business days. Delivery times vary depending on location, but most customers receive their orders within five (5) to seven (7) business days. Expedited shipping options may be available at checkout.

Yes. Free shipping is provided on all orders.

Yes. Once your order has been dispatched, you will receive a shipment confirmation email containing a tracking number. Tracking information will generally become active within twenty-four (24) hours of dispatch.

Yes. All products sold by Kinetic Fitness are sourced from trusted suppliers and undergo quality checks to ensure authenticity and performance.

Certain products may include manufacturer warranties. Warranty details, if applicable, will be provided in the product description or packaging. Customers should retain proof of purchase to validate warranty claims.

If you receive a defective product, please contact us within seven (7) days of delivery at info@kineticfitness.online, providing photographic evidence. We will arrange for a replacement or issue a refund in accordance with our Refund and Return Policy.

You may contact our customer support team by email at info@kineticfitness.online. We aim to respond to all inquiries within twenty-four (24) hours, excluding weekends and public holidays.

At present, Kinetic Fitness operates as a direct-to-consumer brand. For inquiries regarding bulk purchases, please contact us directly at info@kineticfitness.online.

Customers may subscribe to our newsletter via the Site to receive updates on promotions, new product launches, and exclusive offers.